UX Audit & Redesign: Transform Friction Into Flow
Pinpoint drop-offs, optimize cognitive loads, and elevate conversion rates.
We analyze your digital product through heuristic evaluation, quantitative telemetry, and real user behavior. We identify UX friction points and engineer modern, intuitive redesigns that directly impact retention and revenue.
Key Deliverables
- ✓ Comprehensive Heuristic UX/UI Evaluation Report
- ✓ User Journey & Friction Point Mapping
- ✓ Cognitive Load & Information Architecture Audit
- ✓ High-Fidelity Interactive Figma Prototypes
- ✓ Design System Token Specification for Developers
Frequently Asked Questions
What is a UX audit?
A UX audit is a structured review of a digital product to find where users get confused, slow down or give up. Shape Creative Studio combines heuristic evaluation, analytics and real user behavior to map friction points across the main journeys, then prioritizes them by impact so your team knows what to fix first.
When does a product need a UX audit and redesign?
It usually pays off when conversion or retention drops without a clear cause, when support keeps answering the same usability questions, when a product has grown feature by feature without a coherent structure, or before a major redesign, so decisions rest on evidence instead of opinions.
What do you deliver at the end of a UX audit?
You receive an evaluation report with prioritized findings, user journey and friction maps, an information architecture review, high-fidelity interactive prototypes in Figma for the redesigned flows, and design token specifications your developers can implement directly.