At Shape Creative Studio, we are committed to protecting the privacy of our users and clients. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website www.shapecreativestudio.com. By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Contact Details: name, email address, phone number.
- Demographic Information: country, preferred language.
- Usage Information: details about how you interact with our website and services.
1.2 Information Collected Automatically
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interaction with our website to improve your experience and offer personalized advertising.
- Log Data: IP address, browser type, pages visited, access times, and dates.
2. How We Use Your Information
We use your information for the following purposes:
- Service Provision: to provide you with the requested services and manage your account.
- Communication: to send you updates, newsletters, and respond to your inquiries.
- Marketing: to send you promotional offers and relevant advertising (with your consent where required).
- Website Improvement: to analyze and improve our services and content.
- Legal Compliance: to comply with legal obligations and respond to requests from competent authorities.
3. Legal Bases for Data Processing (EU)
If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:
- Consent: when you have given explicit consent.
- Legitimate Interests: to improve our services and for direct marketing.
- Performance of a Contract: when processing is necessary to fulfill a contract with you.
- Legal Obligations: to comply with applicable laws and regulations.
4. Disclosure of Your Information
We will not share your personal information with third parties, except in the following circumstances:
- Service Providers: with third parties that provide services on our behalf under confidentiality agreements.
- Legal Compliance: to comply with legal obligations, judicial processes, or governmental requests.
- Protection of Rights: to protect our rights, privacy, safety, or property, and those of our users and the public.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including countries that may not have equivalent data protection laws. We take steps to ensure that appropriate safeguards are implemented to protect your data.
6. Data Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: request a copy of the information we hold about you.
- Rectification: request the correction of inaccurate or incomplete data.
- Erasure: request the deletion of your personal data.
- Restriction of Processing: request that we limit the processing of your data.
- Data Portability: receive your data in a structured format and transfer it to another controller.
- Objection: object to the processing of your data for certain purposes, such as direct marketing.
- Withdraw Consent: if processing is based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us through the means indicated in section 12.
9. Cookies and Similar Technologies
We use cookies to enhance your experience on our website. You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit the use of certain features or functions on our website.
10. Links to Third-Party Sites
Our website may contain links to other sites of interest. We have no control over those sites and are not responsible for the protection and privacy of any information you provide while visiting them. We recommend reviewing the privacy policies of those sites.
11. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we may have information from a child, please contact us to delete it.
12. Contact Us
If you have questions or wish to exercise your rights regarding your personal data, you can contact us at:
- Email: [your email address]
- Address: [your physical address]
- Phone: [your phone number]
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website. We recommend periodically reviewing this page to stay informed of any changes.
14. Governing Law
This Privacy Policy is governed by the applicable laws in the jurisdictions where we operate, including but not limited to the data protection laws of the United States, Latin America, and the European Union.